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The QUAD 33 is an iconic Hi-Fi component, renowned for its exceptional performance, reliability, industrial design, value, and musical romance, making it a cornerstone of the world's most iconic Hi-Fi brands.
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
Up to 2 boxes - £15.00 Each additional box - £5.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
Up to 3 boxes - £20.00 Each additional box - £5.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
Up to 2 boxes - £15.00 Each additional box - £3.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
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What is PayPal Credit?
PayPal Credit is like a credit card, without the plastic. It's a credit limit that's attached to your PayPal account which you can use for your online purchases
What credit offers are available?
If your basket is eligible, a selection of instalment offers will be displayed enabling you to spread the cost of your purchase across a number of monthly payments.
By revisiting the QUAD 33 and 303 components, QUAD demonstrates its authenticity, pedigree, and excellence as a juggernaut of the British hi-fi world - past and present.
In listing the names involved in the development of this stunning iteration of an icon, you’ll find a calculation of close to 200 years of engineering experience and 100+ years of QUAD-exclusive design and service.
A dream team of Rob Flain & Paul McConville (the world’s most experienced QUAD service engineers), Jan Ertner (30 years of experience in QUAD design), Peter Comeau (the acoustic director behind some of QUAD’s most successful loudspeakers) and David McNeill (the industrial designer responsible for two decades of QUAD innovations) were all a part of this labour of love, making no compromise in the demand for a product that could bear the name of 33 and 303.
The external design is specifically intended to continue the QUAD tradition of practical simplicity. Yet, it would be foolish to ignore the implementation of modern-day capabilities, such as an informative backlit display, delicate LED illumination and remote-control functionality. And just like the original, the overall appearance is unmistakably QUAD, albeit now with a premium machined and anodised front panel and all-metal chassis.
Function
he knew QUAD 33 is supported by digital microprocessor control but is otherwise faithful to a classic analogue design.
The 33 feeds the loudspeakers via the power amplifier using dedicated stereo pre-outputs, with an RCA line-level and balanced XLR pre-out option. For additional versatility and functionality, there’s also an AUX output.
Now equipped with fully balanced XLR inputs and outputs, the 33 is set apart from other preamplifiers and even its forefather model.
The brand-new phono stage is Moving Magnet and Moving Coil compatible with the ability to simply switch between the two options – no mods or board upgrades necessary. With a gain of 46dB for the MM and 63.5dB for the MC, the input stage uses ultra-low noise audio op-amps. This ultra-low noise performance is combined with high slew rates and very low distortion specifications. The RIAA processing circuit has its own dual Bipolar/JFET Audio Operational Amplifier. The JFET portion of the input stage enables high slew rates to keep distortion low, even when large output swings are required.
Controls
The controls are comprehensive but simple. Again, this echoes the original design concept. Logically grouped to facilitate selection and control of the programme, a backlit LCD screen relays settings, adjustments, and values. The same backlighting principle is applied to each of the push buttons, further enhancing the intuitive design with a visual indication of input selection and mode. Illumination settings for buttons and the LCD screen allow for brightness adjustment, contrast adjustment, and a simple on/off setting to suit the user’s preference.
The master volume control is a fully analogue, precision motorised ALPS potentiometer offering long-life and low-noise performance. The volume control is not only tactile and precise; its motorised operation will automatically rotate when adjustments are made via the remote control. A further row of three endless rotary encoders offers intuitive and immediate control over the QUAD-specific fine-tuning settings.
The original QUAD 33, as with many previous and subsequent QUAD preamplifier components, offered filters considered essential for ‘modern good quality speakers’ (as was stated at that time). Such controls are no longer required; therefore, in applying modern-day logic and suitability to today's technology, the new QUAD 33 presents bass adjustment, tilt control and balance control to allow tuning to a fine degree without intruding unnecessarily into the harmonic range essential for realistic reproduction.
The bass control allows adjustment from-3dB to +3dB. Perfect for subtle adjustments in the low-end, as a solution to adding body to thinner source material. Or conversely, reducing bass tones in the event of room-affected 'boominess'. In comparison to the time of launch of the original QUAD 33, loudspeakers and source materials have evolved mainly for the better. This evolution saw the adoption of ‘Tilt’ control in the QUAD 33’ssuccessor, the QUAD 34 (1982).
Developed by QUAD founder, the legendary Peter Walker, the Tilt control is an audiophile-quality solution for adjusting tone. Its design stems from the belief that traditional tone and EQ controls are inadequate and clumsy when adjusting tonal balance.
The Tilt control differs in that it adjusts both ends of the frequency spectrum together, either attenuating the bass and lifting the treble, or lifting the bass and attenuating the treble in 1dB steps.
Essentially, it rotates – or tilts – the audible frequency range on a 700Hz axis, thereby adjusting the overall sound balance with 'warm' or 'cool' hints without altering volume or adding colour to the sound. This feature is unique to QUAD and offers a subtle, precise, and consistent way to adjust your system's performance and compensate for recordings or environments.
The Tilt control, Bass control, and Balance controls are all composed of low-noise op-amps, electronic switches, and MELF low-temperature coefficient metal film resistors, forming a negative feedback adjustment circuit.
Performance
No one knows more about the QUAD 33 than the immensely experienced QUAD service department – still based at QUAD HQ in Huntingdon, Cambridgeshire, England.
Upon initiating this project of passion, it was determined that the new 33 and 303 combination will only see the light of day if the performance stands true and improves on the original.
In over 50 years since the release of the original 33 and 303, innovations and developments have been exponential, but only some have been employed and each with good reason. Each stage of the development and every innovation was subject to thorough testing and complete agreement with the QUAD technical design AND service team.
It is bold but fair to claim that the low-noise, custom-specified toroidal transformer, numerous reservoir/smoothing capacitors, and an impressive number of regulators put the new QUAD 33 technically ahead of the original. The power supply incorporates five regulated supply rails, including multiple ultra-low-noise regulators with extensive measures employed to prevent contamination and cross-coupling. Following traditional QUAD practices, the core signal path is short and direct to preserve signal purity, and volume is adjusted purely in the analogue domain under microprocessor control. No one will champion the virtues of the original QUAD 33 more than QUAD. However, side-by-side, technical innovations and improvements in signal processing cannot be denied.
Fit and Finish
The QUAD 33 has a crisp and clean aesthetic that evokes QUAD’s past yet sits in the modern-day with a futuristic accent. The housing is rigid and oozes quality. The end-finish is precise, just like the audio signal path. The anodised and custom-tooled fascia demonstrate the quality and level at which the new QUAD 33 will be recognised. No longer subject to cracks, fading or other issues associated with classic front panels, the QUAD 33 is ready for a lifetime of performance.
Ultimately, the new QUAD 33 considers every angle and aspect to underline the faithful evolution of the ‘33’ concept. With each step in transitioning from concept to reality, the commitment to ‘the closest approach to the original sound’ is evident.