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The R810 has been designed to bring you closer to the music you love. With numerous streaming services built-in, it's easy to connect to your favourite music source.
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
Up to 2 boxes - £15.00 Each additional box - £5.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
Up to 3 boxes - £20.00 Each additional box - £5.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
Up to 2 boxes - £15.00 Each additional box - £3.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
Enjoy 0% interest for up to 36 months
What is PayPal Credit?
PayPal Credit is like a credit card, without the plastic. It's a credit limit that's attached to your PayPal account which you can use for your online purchases
What credit offers are available?
If your basket is eligible, a selection of instalment offers will be displayed enabling you to spread the cost of your purchase across a number of monthly payments.
A Musical Instrument for Music Lovers
Not all instruments are created the same and the best are crafted by artisans who understand the importance of materials and techniques in creating instruments that are beautiful to play and hear. The enjoyment of music is one of life’s greatest pleasures and like the finest instruments, R810 has been designed and crafted to deliver stunning sound that will connect you closer to the music you love.
An Object to Desire
Like the iconic radiograms of yesteryear, R810 is a product that has been designed to be seen. Enhancing R810’s aesthetics is the special material they've selected for the handcrafted grille and veneered cabinets. Made from sustainable woods that are spliced and reconstituted, the resulting grain patterns closely resemble slow-growing hardwoods but without the ecological impact. Combined with the precision formed trims and polished chrome stand, R810 radiates sophistication and like the finest furniture, it is an object that you will cherish and be proud to have on display in your home.
A Beautiful Display
Many systems today rely totally on smartphones and suchlike to provide information on settings and source, but with R810 the hi-resolution display provides all the information you need right in front of you and brings the look of R810 to life. With its portrait orientation the display intentionally emulates the way we view music applications on our phones and in conjunction with Ruark's new RotoDial controller makes R810 second nature to use. The intensity of the display in standby and active mode is also fully adjustable to suit your needs.
What Lies Beneath
Ruark are passionate about aesthetic design, but they know that it’s what lies beneath that is fundamental in creating great sound. An example of this is R810’s enclosure where inside it has been carefully divided into compartments, each which have been optimised for their intended task. Twin bass reflex compartments house our NS+ bass-midrange units and silk dome tweeters and the long throw subwoofer is housed beneath, in an infinite baffle enclosure for superbly controlled and extended bass.
Driving the system is a powerful five channel Class A-B discrete component amplifier. Five separate channels means that they can precisely control the response of each drive unit and with the latest sound processing technologies, music is produced with effortless ease with a stunning soundstage that will immerse you and fill your home with exquisite sound.
Connection Bliss
R810 is a fully integrated entertainment system and provides all the connectivity you are ever likely to need. Streaming is its forte, but if you want to play records and CDs, these mediums can also be enjoyed by connecting a turntable to the phono inputs or a CD-ROM drive to the USB-C socket. Additionally with its HDMI ARC/eARC input, you can connect R810 to most modern TVs, taking the enjoyment of watching films to another level with its dynamic, spacious sound.
With its ability to play the highest quality audio streams, R810 opens a whole world of music and entertainment. Spotify Connect and TIDAL Connect are built-in and with the addition of Apple AirPlay and Chromecast built-in, you can stream and control directly from apps such as Apple Music, BBC Sounds, Amazon Music, Qobuz and many more. In addition you can also build a flexible multi-room system, linking R810 with other AirPlay and Chromecast compatible devices, including our own R410.
Tactile Controls
With touch-screens seemingly controlling everything these days, in our opinion you still can’t beat the positive click of a button or satisfying turn of a dial, particularly when it comes packaged as something unique and beautiful like our RotoDial control system, which for 100 Series has been improved and enhanced.
Included with R810 is a matching rechargeable remote. Bluetooth connectivity means that aiming is not required during operation and looking so good, it’s an item that you will want to leave out on display for everyone to touch and see.
Audio
Frequency response
30Hz - 22kHz
Speaker units
2 x Ruark 27mm silk dome tweeters
2 x Ruark 100mm NS+ bass-mid units
1 x Ruark 200mm long throw subwoofer
Amplifier
180W RMS Discrete 5-channel Class A-B
Enhancements
Adjustable treble, bass and sub settings
Stereo+ audio enhancement
Adaptive EQ provides ideal sound according to volume
Cabinet type
Tuned reflex stereo enclosures and sealed subwoofer enclosure
Features
Controller
Ruark RotoDial control system
Remote Control:
RotoDial BT LE rechargeable remote
Display
Hi-Res 4" colour TFT
Presets
20 Global presets
App Control
Via Spotify, BBC Sounds etc.
Auto-Standby
Adjustable power saving mode
Adjustable Input Levels
Line-in and optical
USB Charge Port:
USB-C 5V 1A (5W)
Software Updates
Via over-the-air or USB if required
User Interface Languages
Multilingual
Connectivity
Radio
Internet Radio, DAB/DAB+ and FM with RDS (87.5-108MHz)
Multiroom capable
Via Apple AirPlay and Google Cast
Wi-Fi
802.11 a/b/g/n/ac/ax, WPS2, WEP, WPA, WPA2
Streaming
Apple AirPlay and Google Cast
Built-in music services
Spotify Connect, TIDAL Connect
Supported music services
Amazon Music, BBC Sounds, Deezer, Qobuz and many more
Bluetooth
5.1, aptX HD, SBC, AAC, BLE, A2DP
Ethernet
RJ45 connector 10/100 Mbps
DLNA
UPnP™ DLNA media server compatible
CD player
CD playback via external USB CD drive (optional)
HDMI
ARC and eARC
Line-input
Stereo RCA input (up to 2.3Vrms)
Turntable input
Stereo RCA input with RIAA MM phono gain stage
Optical input
TOSLINK digital input up to 24-bit 192kHz
USB
playback port
Aerial
75Ω F-type
Supported Audio Formats
FLAC, AIFF, ALAC and WAV
Up to 32-bit 384kHz
MP3
Up to 48kHz 320kbps
AAC/AAC-LC/HE-AAC/HE-AAC v2
Up to 96kHz 320kbps
General Specifications
Dimensions
(H)152mm x (W)1000mm x (D)400mm (cabinet)
(H)650mm x (W)1000mm x (D)435mm (inc. stand, dial and mains connector)
